Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address, an e-mail address or other contact information, whether at work or at home. In general, you can use the Derry Mortgage Solutions web site without telling us who you are or revealing any Personal Information about yourself.
Cookies and Other Tracking Technologies
Some of our web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.
To protect your privacy, we have adopted the following principles:
Where Derry Mortgage Solutions collects Personal Information on the web, we intend to post a purpose statement that explains why Personal Information will be collected.
You may choose whether or not to provide Personal Information to Derry Mortgage Solutions. The notice we intend to provide where Derry Mortgage Solutions collects Personal Information on the web should help you to make this choice.
If you choose not to provide the Personal Information we request you may be unable to fully utilise the services provided by Derry Mortgage Solutions. If you chose to have a relationship with Derry Mortgage Solutions, such as a contractual or other business relationship or partnership, we will naturally continue to contact you in connection with that business relationship.
Wherever your Personal Information may be held within Derry Mortgage Solutions, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorised access or disclosure.
Access / Accuracy
To the extent that you do provide us with Personal Information, Derry Mortgage Solutions wishes to maintain accurate Personal Information. Where we collect Personal Information from you on the web, our goal is to provide a means of contacting Derry Mortgage Solutions should you need to update or correct that Information. If for any reason those means are unavailable or inaccessible, you may send updates and corrections about your Personal Information to firstname.lastname@example.org and we will make reasonable efforts to incorporate the changes in your Personal Information that we hold as soon as practicable.
Derry Mortgage Solutions website is not structured to attract children. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 16 years of age.
We are committed to privacy and support current industry initiatives to preserve individual privacy rights on the Internet. Protecting your privacy on-line is an evolving area and this website will constantly evolve to meet these demands
If you are unhappy with our Sevice
If you have a complaint about your adviser or any financial advice you have received from your adviser, please contact us:
Quilter Financial Planning Complaints Department
Newcastle upon Tyne
Tel: 0191 241 0700
You can find more information by visiting the Quilter Financial Planning website:
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (http://www.financial-ombudsman.org.uk)